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Post ID: A18521
Los Angeles Views 27




Receptionist

La Crescenta, Glendale, North Los Angeles





Compensation:  $15-$17


Employment Type:  Full-Time


Desired Education:  High School


Level:  Experienced


Paid Vacation:  No


Health Insurance:  No


Pension Plan:  No


401(k):  No


Background Check:  Yes

The primary function of the Receptionist is to provide staff support to team members, and to maintain active office assignments, assist in areas needed such as medical records, manage the front desk and be responsible for compliance in office by obtaining confidentiality in accordance to policy and procedures

Establishes and maintains confidential information

Responsible for carrying out items or task assigned

Performs secretarial duties related to screening calls and facilitating communication for Team Managers and other staff between patients, families, and other companies

File documents

Data Entry

Maintains Managers schedule

Performs other duties such as routine correspondence, scheduling part time personnel, and contacting outside agencies

Acts as a relief for Staffing/Intake Coordinators

Must be able to adapt to changes

Must be able to work collaboratively with coworkers

Will initiate and follow up on all Customer Service calls for discharged patients within the last 60 days

Call and remind them they were on service with Doctors Choice and we are simply doing a patient satisfaction call to access how we are doing and if improvements are needed

If there are any immediate issues regarding patient care or service, Admin Assistant/Receptionist will report immediately to Operations Manager

Create a spreadsheet for all discharged patients within the last 60 days and submit this to Operations Manager before end of day

Track SOC’s/PT/OT/ST

Check communication notes in the morning regarding SOC’s in case there are repeat patients that need to be reached out

Customer Service Calls (at the 5th day) to ensure all disciplines have visited patients

PT/Invoices

Payroll


Do NOT contact me with commercial interests