We are a fast growing IT Professional Services team with clients in the legal, medical, manufacturing and fashion industries. We are looking for energetic, detail-oriented, self-motivated individuals that want to be challenged and grow. We are looking to hire the following positions immediately:
- Help Desk Level 1
- Field Technical Consultant
Technical Proficiencies Required:
- Desktop support and deployment on Windows 7, Windows 8, Windows 10, Max OS X
- Windows Server maintenance on Windows 2008, Windows 2012, Windows 2016, Active Directory
- Mac Server maintenance and Open Directory a plus
- Wireless network support and deployment using AeroNet, Cisco, Unifi
- Email systems like Microsoft Exchange, Microsoft Online Services, Google Apps
- Antivirus, Symantec, Vipre, Clam AV, Avast! And more
- Backup using Symantec Backup Exec, Various Cloud Backup
- Mobile device support Verizon, AT&T, Apple, iPad, iPhone, Android
- Remote support using TeamViewer, Remote Desktop and others
- Office Apps like Microsoft Office, Apple iWorks
- Graphic Design Apps a plus
- Networking design and installation (cabling) a plus
- Audio Video systems knowledge a plus
- CCTV and security systems knowledge a plus
- Access Control systems knowledge a plus
- Business equipment knowledge a plus
- Document and Print management solutions knowledge a plus
Responsibilities Include:
- Client technical support by phone, remote, email, or in-person onsite
- Perform preventative maintenance on servers and workstations from remote dashboard
- Remote support of desktop and application related issues.
- Manage vendor support incidents and escalations
- Assist team in projects that include technical and infrastructure installations
- Detailed documentation of all tasks performed with accuracy
Qualifications:
- Excellent communication, documentation and follow up skills
- Logical troubleshooting skills
- 2+ years in the Information Technology field.
- Field support and remote support experience required.
- You must be personable, sincere and professional with clients at all times
- Available to start FULL TIME employment ASAP
Terms of employment:
- Full Time, no moonlighting
- Hourly pay between $15-30/hr based on experience
- Benefits after 90 days
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Do NOT contact me with commercial interests
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